Sales Assistant - Part Time

Take Up The Cross; Carlisle; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading furniture company is seeking passionate Sofologists for their new Carlisle store. Join a team dedicated to delivering exceptional customer experiences while enjoying competitive benefits, including a generous bonus, extensive training opportunities, and discounts at numerous retailers. Bring your unique style and enthusiasm to help customers find their perfect sofa.

Benefits

Great basic salary with generous, uncapped team bonus

30% discount across the Group

Access to discounts at 100s of high street retailers

Mental, physical and financial support

Enhanced maternity & adoption pay

Flexible working hours

Qualifications

• No extensive sales experience required, just a passion for customer experience and design.
• Ability to collaborate and support team members.

Responsibilities

• Assist customers in finding their dream sofa and provide product knowledge.
• Ensure store presentation meets high standards and offer exceptional service.
• Drive the customer experience through creative interactions and product recommendations.

Skills

Passion for style

Team player

Customer service

Job description

Sofology is so much more than just sofas the sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa.. And now, were bringing our magic to Carlisle with the opening of our brand new store!

As one of our first-ever Sofologists in this new space, youll be part of something truly specialhelping customers discover their dream sofa while shaping the vibe of a fresh new store from the ground up.

Whether its all about the looks, the feels, or a bit of both, your passion for style and comfort will guide our customers to the perfect match. Because we know that nothing feels like being at home on a sofa you love.

And because lifes all about balance, were thrilled to offer Compressed Hoursgiving you the chance to work your full week across fewer days. More time for your hobbies, rest days, or spontaneous adventures!

Sofology Benefits

• Great basic salary with generous, uncapped team bonus. Were different here at Sofology, we dont pay on individual commission we offer a very generous team bonus
• Plenty of opportunities to learn & grow.
• 30% discount across the Group, plus 15% for your friends and family
• Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!)
• Mental, physical and financial support (EAP)
• Enhanced maternity & adoption pay
• Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
• Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
• A contributory health scheme, flu vaccines, access to a Doctor and private health check
• Income protection, bereavement and life assurance - you can count on us to be there when it matters
• Holiday buy back scheme (5 days)
• Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!
  
  

A day in the life of...

A Retail Sales Consultant, Youll Spend Your Time Doing So Much More Than Sitting! Here Are Just a Few Of The Things Youll Be Getting Up To

• Partnering with our customers to help them find their dream sofa
• Showcasing our fantastic products in true Sofology style
• Always be offering that Very Important Customer experience - no ifs, no buts
• Understanding the world of design and style so you can help our customers make the right sofa choice for them
• Completing finance applications to check were offering the customer the right payment products
• Using your passion for interior design to ensure store standards are striking
• Utilising your continued knowledge of products to support your other team members and always sharing best practice
• Honing in on your listening skills which allows you to have really relevant conversations with your customer
• Helping your customer to really visualise what their new sofa will look like in their home through creative interactions
• Recognising a customers needs and recommending the right additional products
• Sharing your in depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice
  
  

In an ideal world...

You dont need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

A Little About Sofology

Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.

Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet- From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone- Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design - We're a courageous brand with ambition and drive. Well never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now!

Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.

Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.