Sales Assistant (Keyholder)

Regatta Limited; Ambleside; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Store bonus

Staff discount

28 days annual leave

Wellbeing initiatives

Charity partnerships

Job summary

Regatta Limited in Ambleside is seeking friendly, customer-focused team members to deliver first-class service and personalised advice across Craghoppers, Dare2b and Regatta products. You’ll help keep the store welcoming, replenish stock and share in-store product knowledge to help customers plan their adventures.

With full training, you’ll join a supportive team and benefit from development programmes, a generous holiday entitlement and staff discounts across Regatta Group brands, plus bonuses

Qualifications

• Provide personalised advice and tailor service to customer needs.
• Maintain a welcoming store environment and assist with merchandising.
• Develop product knowledge to support customer enquiries.

Responsibilities

• Deliver first-class customer experience tailored to individual needs.
• Keep the store inviting for regular and new customers.
• Replenish and display clothing and accessories with merchandising taste.
• Share knowledge about features and benefits to help customer selections.
• Support colleagues to maintain a great store environment.

Skills

Customer service

Teamwork

Sales advice

Job description

Do you love meeting new people, tending to ask lots of questions and get a buzz from giving personalised advice? People love working in our stores - and we have the employee engagement results to prove it. Home to our brands Craghoppers, Dare2b and Regatta, in every store, you'll find members of the team as diverse as the customers who love shopping there. It's a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate. The difference you'll make (after full training!):

Responsibilities

• You will deliver a first-class customer experience, tailored to people's individual needs
• With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers
• Clothing and accessories will be replenished and displayed with your intuitive merchandising skills
• Your in-depth product knowledge of feature and benefits allows you to provide expert advice on what customers need for all their adventures
• Your support provided to your colleagues will ensure the store is a great environment to work in

Additional keyholder responsibilities

• Running the store in Managers absence
• Cashing up the tills
• Opening & closing the store

Our investment in YOU! We understand that everyone's career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people who share the same core values of Great Relationships and Entrepreneurial Spirit! Our investment in the environment! Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!

What we can offer you

• Starting pay £13.05 per hour
• Additional pay increases in line with our Trailblazers development programme - earn as you learn!
• A monthly bonus based on store performance
• Brand new kit provided each season to wear in store
• Up to 70% discount on all Regatta Group brands
• Fantastic monthly and annual awards to recognise individual and store achievements
• 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours)
• Holiday pay based on your average hours worked
• Long service awards, including meals and trips away as well as an extra day of annual leave!
• Meaningful internal and external wellbeing initiatives and support available
• A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer's society
• Store events within the local community
• High employee engagement results