Sales Assistant (Keyholder) - 20 Hours Per Week

REGATTA; Hawkshead; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Staff discount

Bonus scheme

Kit provided each season

28 days annual leave

Wellbeing initiatives

Charity fundraising matching

Job summary

REGATTA seeks a Senior Sales Assistant for our Hawkshead store, working 20 hours per week. You’ll deliver tailored customer experiences, share expert product knowledge, and support merchandising to build an inviting shopping environment.

You’ll help run the store as a keyholder, including opening/closing, cash handling, and promoting Regatta brands with enthusiasm while contributing to a friendly, engaging team culture.

Qualifications

• Customer service mindset and ability to tailor advice to customers.
• Strong merchandising and product knowledge to drive sales.
• Ability to work as part of a friendly store team and support colleagues.

Responsibilities

• You will deliver a first-class customer experience, tailored to people's individual needs
• With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers
• Clothing and accessories will be replenished and displayed with your intuitive merchandising skills
• Your in-depth product knowledge of feature and benefits allows you to provide expert advice on what customers need for all their adventures
• Your support provided to your colleagues will ensure the store is a great environment to work in
• Running the store in Managers absence
• Cashing up the tills
• Opening & closing the store

Skills

Customer service

Merchandising

Product knowledge

Team player

Job description

Do you love meeting new people, tending to ask lots of questions and get a buzz from giving personalised advice?

If so, then you would love to hear more about our exciting opportunity for a Senior Sales Assistant to join our Regatta store team in Hawkshead working 20 hours per week?

People love working in our stores - and we have the employee engagement results to prove it. Home to our brands Craghoppers, Dare2b and Regatta, in every store, you'll find members of the team as diverse as the customers who love shopping there. It's a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

The difference you'll make (after full training!):

• You will deliver a first-class customer experience, tailored to people's individual needs
• With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers
• Clothing and accessories will be replenished and displayed with your intuitive merchandising skills
• Your in-depth product knowledge of feature and benefits allows you to provide expert advice on what customers need for all their adventures
• Your support provided to your colleagues will ensure the store is a great environment to work in

Additional keyholder responsibilities:

• Running the store in Managers absence
• Cashing up the tills
• Opening & closing the store

Our investment in YOU!

We understand that everyone's career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people who share the same core values of Great Relationships and Entrepreneurial Spirit!

Our investment in the environment!

Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!

What we can offer you:

• Starting pay £13.05 per hour
• Additional pay increases in line with our Trailblazers development programme - earn as you learn!
• A monthly bonus based on store performance
• Brand new kit provided each season to wear in store
• Up to 70% discount on all Regatta Group brands
• Fantastic monthly and annual awards to recognise individual and store achievements
• 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours)
• Holiday pay based on your average hours worked
• Long service awards, including meals and trips away as well as an extra day of annual leave!
• Meaningful internal and external wellbeing initiatives and support available
• A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer's society
• Store events within the local community
• High employee engagement results