Sales Assistant Full Time - Max Mara Selfridges London

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading luxury fashion brand, Max Mara, is seeking a passionate Sales Assistant for their Selfridges location in London. The role involves providing exceptional customer service, maintaining store presentation, and building client relationships. Ideal candidates will have retail experience, a passion for fashion, and a commitment to excellence.

Qualifications

• 1-3 years of retail experience, preferably in luxury fashion.
• Fluent in English; additional languages are a plus.
• Goal-oriented and proactive with high presentation standards.

Responsibilities

• Welcome and assist clients according to brand values.
• Support personal and store goals through teamwork.
• Maintain store presentation and handle customer queries.

Skills

Customer Service

Sales

Fashion Knowledge

Job description

Sales Assistant Full Time - Max Mara Selfridges London, London

Job Description

Max Mara is seeking a passionate and results-driven Sales Assistant to join our team at Selfridges. In this role, you will embody the brand's identity and commitment to excellence in service, contributing to store performance and providing an exceptional customer experience.

Main Responsibilities:

• Welcome and assist clients in accordance with Max Mara’s brand values, service standards, and selling ceremony.
• Support the achievement of personal and store goals through collaboration with the team.
• Develop and maintain strong client relationships through dedicated clientele activities.
• Ensure the store is impeccably presented at all times, with merchandise properly displayed and organized.
• Stay informed about product knowledge, brand heritage, and fashion trends.
• Handle customer queries and resolve complaints professionally and empathetically.
• Act as an ambassador of Max Mara’s customer-centric approach.

Ideal Candidate:

• Fluent in English; additional languages are a plus.
• Possesses 1–3 years of retail experience; experience in luxury or premium fashion is preferred.
• Passionate about fashion, sales, and delivering outstanding customer service.
• Goal-oriented, proactive, and committed to continuous improvement.
• Maintains high standards in presentation and behavior, aligned with the brand image.

Additional Information:

About Max Mara Fashion Group:

Max Mara is a renowned Italian clothing company founded in 1951, known for modern pret-à-porter women's clothing produced with excellence. The group encompasses 9 brands, over 60 collections per season, and operates in 105 countries with more than 2,500 mono-brand stores and 10,000 multi-brand outlets. We speak 27 languages and have over 5,500 collaborators worldwide.

We are committed to equality of opportunity and value diversity in our workforce, embracing differences across race, ethnicity, gender, age, social background, physical ability, religious beliefs, and political views.