Sales Assistant - Flexible hours

City Plumbing Supplies; Rotherham; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Sales Assistant, where you'll deliver outstanding customer service and support sales efforts in a dynamic team environment. This role offers flexible hours and the opportunity to work with a diverse range of products, promoting a culture of inclusivity and professional growth.

Benefits

Bonus

Discounts, savings, and cashback at numerous retailers

Life assurance

Extended family policy including maternity, paternity, and additional leave

Mental Health First Aiders and Employee Assistance Programme

Complete induction and growth opportunities

Financial education and loans

Flexible working options

Inclusive environment

Qualifications

• Previous experience in sales or customer assistance preferred.
• Product knowledge is a plus.
• Enthusiasm and a positive attitude are equally important.

Responsibilities

• Support the Branch Manager in achieving sales targets.
• Maintain high customer service standards.
• Assist with branch duties including serving customers and telesales.
• Perform general driving duties when required.

Skills

Customer service

Sales

Teamwork

Flexibility

Education

Experience in sales or customer assistance

Job description

Come and join us as a results-driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a successful branch team.

As a Sales Assistant, you’ll be committed to delivering outstanding service, professional, driven, and enthusiastic. The role is customer-facing, providing excellent service on our trade counter and over the phone, maximising sales opportunities.

You will be contracted to a set minimum number of hours per week and should be flexible to work additional hours during peak seasons, particularly in winter. Hours and shifts will be scheduled with notice to ensure clarity. You’ll promote an inclusive team environment and enjoy your time with us!

Key Responsibilities:

1. Supporting the Branch Manager and Assistant Branch Manager in achieving and exceeding sales targets at optimal margins.
2. Maintaining high standards, creating a loyal customer base, and providing first-class service.
3. Assisting with branch duties such as serving customers, telesales, and maintaining housekeeping standards.
4. Taking on general driving duties when required.

As a Sales Assistant, you’ll thrive working in a team, focusing on results, acting with integrity and honesty, and being flexible to meet customer and business needs. Previous experience in sales or customer assistance, along with product knowledge, is preferred but enthusiasm and a positive attitude are equally important.

About Us:

City Plumbing offers a wide range of products from boilers to bathroom suites, tubing to towel rails. We pride ourselves on quality and our reputation for serving both trade and retail customers. We invest in our colleagues’ success, happiness, and career development.

Benefits:

• Bonus
• Discounts, savings, and cashback at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, and additional leave
• Mental Health First Aiders and Employee Assistance Programme
• Complete induction and growth opportunities
• Financial education and loans
• Flexible working options
• Inclusive environment where everyone can be their true self
• And more!

Our Commitment:

We celebrate diversity and encourage you to bring your whole self to work. We undertake Criminal Record Disclosures for candidates involved in deliveries for British Gas, post-offer, to ensure safety and compliance.