Sales Assistant/Driver

Akzonobel; South Cheriton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Great Company pension

Income protection

Employee Assistance Programme

Employee Life Assurance

Flexible benefits scheme including Gym

Job summary

Dulux Decorator Centres, part of AkzoNobel, is hiring for a customer-focused role in our UK stores. You will work 36 hours per week, with shifts 7am–5pm Monday–Friday and some Saturdays, delivering a memorable experience to professionals and DIY enthusiasts.

Expect to greet customers, discuss needs, and propose solutions while supporting store teams and merchandising plans. A driving license and calm demeanor are essential.

Qualifications

• Proven experience in customer service/retail.
• Enjoys collaborative working with colleagues.
• Manual driving license.
• Calm under pressure in customer-facing situations.

Responsibilities

• Engage customers with warm welcomes and informed conversations.
• Provide personalised proposals and use tools for consistent service.
• Support monthly customer contact plans and store meetings.
• Follow merchandising plans to keep shelves stocked.
• Load delivery van and plan routes for customer deliveries.
• Develop skills and encourage colleagues through training tools.
• Deliver AkzoNobel products to homes and businesses when needed.

Skills

Customer service

Team collaboration

Driving license

Calm under pressure

Job description

Since , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Part of the AkzoNobel family, Dulux Decorating Centres has over nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognized as a Top Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.

This is a 36 hr per week role, you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12pm) on a rotational basis.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service/retail role.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Manual driving license.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organized & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at Dulux Decorator Centres

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Great Company pension
• Income protection.
• Employee Assistance Programme.
• Employee Life Assurance.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.