Sales Assistant: Customer Champion & In-Store Expert

Talosats Careers; Leek; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Company bonus

Company pension

Referral scheme

Generous holiday

Wellbeing day

Tailored training

Career progression

Apprenticeship programmes

Staff discounts

Cycle2Work

Medical wellness support

Job summary

Ryman is seeking a Sales Assistant to be at the heart of the store, helping customers find exactly what they need and delivering a brilliant shopping experience. You will support the Store Management Team to drive sales and keep the store looking its best, while learning about products and policies.

This role offers opportunities to grow through training, bonuses and a supportive team environment. Join us in a role that emphasises customer-first service, flexible hours, and the chance to

Qualifications

• A genuine passion for Ryman and the wider Theo Paphitis Retail Group.

Responsibilities

• Be a proud ambassador for Ryman and the wider Theo Paphitis Retail Group, building your knowledge and sharing it with customers.
• Deliver consistently excellent customer service and go the extra mile to exceed expectations.
• Confidently handle customer queries, complaints and returns, turning challenges into positive experiences.
• Work towards and exceed sales targets, KPIs and objectives.
• Get to know our customers, understand what they need and recommend the right products, promotions and additional items.
• Operate the till efficiently while following customer care and loss prevention procedures.
• Keep stock replenished and help maintain accurate stock systems.
• Help create an inviting store by maintaining high standards of visual merchandising and housekeeping.
• Build your product knowledge and keep developing your skills.
• Follow all relevant Health & Safety policies and procedures.

Job description

Ryman is seeking a Sales Assistant to be at the heart of the store, helping customers find exactly what they need and delivering a brilliant shopping experience. You will support the Store Management Team to drive sales and keep the store looking its best, while learning about products and policies.

This role offers opportunities to grow through training, bonuses and a supportive team environment. Join us in a role that emphasises customer-first service, flexible hours, and the chance to