Sales Assistant (4hr) - Spitalfields

Dr. Martens plc; Greater London; On-site; GBP 1,240,000 - 1,653,000; Part time

Benefits offered by this job

Bonus incentives

Welcome pair of Docs

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Opportunities for growth

Complimentary access to virtual GP via

RetailTrust

Job summary

Dr. Martens plc is seeking a Sales Assistant for a 4-hour-per-week role at the Spitalfields store in London. You will help customers, process till transactions, and support stock replenishment while upholding brand standards.

The role emphasizes a flexible weekend/weekday schedule, a customer-first attitude, and active participation in creating a welcoming shopping experience.

Qualifications

• Experience in Retail is required or advantageous.
• Strong focus on customer service and brand standards.
• Ability to work shift patterns that vary by week.

Responsibilities

• Hit individual sales targets and contribute to store targets.
• Deliver a best-in-class shopping experience with personal energy.
• Handle till transactions accurately and efficiently.
• Follow stock replenishment, deliveries and stocktakes.
• Adhere to health and safety procedures for a tidy environment.
• Be supportive to store management and work as a team.

Skills

Retail experience

Customer service

Flexible shifts

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.

WHAT'S THE STORY - Sales Assistant - 4hr Spitalfields

We are looking for flexible part time Sales Assistants to join at our Spitalfields store for 4 hours a week.

Our Sales Assistants are the heart and soul of our store experience. Without them we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr.Martens and have an outgoing personality this could be a great role for you!

THE GIG - Sales Assistant - Spitalfields

• Use your passion for Dr.Martens to sell our product and hit individual sales targets (Play your part in achieving the store target)
• Showcase your unique personality and inject it into the customer experience to create a best in class shopping experience.
• Handle till transactions seamlessly in line with operating procedures
• Follow store operating procedures e.g., delivery, stocktakes, replenishment etc.
• Follow H&S procedures to maintain a healthy, safe and tidy work environment.
• Act with empathy, be team focussed and support the store management team when needed

To be our Sales Assistant you should also possess these qualities:

• Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
• Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
• An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
• Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
• Be Professional, but also authentic and fearless!
• Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.

WHAT’S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Opportunities for growth
• Complimentary access to virtual GP via the RetailTrust
• Access to our Employee Assistance Programme & Mental Health First Aiders

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.