Sales Assistant - 12 Hours - Sweaty Betty

WOLVERINE; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic retail environment where your passion for customer service shines! As a key team member, you'll create memorable experiences, engage with customers, and contribute to achieving sales targets. This role offers excellent training opportunities and a generous clothing allowance, along with a supportive culture that values diversity and inclusion. If you're enthusiastic about fashion and enjoy a fast-paced environment, this is the perfect opportunity for you to grow and thrive in a leading global brand.

Benefits

Generous Clothing Allowance

Excellent Training and Development Opportunities

Quarterly Bonuses

60% Discount on Merchandise

Pro-rated 25 Days Holiday (if part-time)

Refer a Friend Bonus Scheme

Season Ticket Loan

Access to Retail Trust for Advice and Support

Dedicated Budget for Fitness Classes

Health Cash Plan with Medicash (post-probation)

Qualifications

• Excellent communication and customer service skills are essential.
• Retail experience is preferred but not mandatory.

Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and maintain store standards.
• Engage with customers and build rapport.

Skills

Customer Service

Communication Skills

Sales Experience

Teamwork

Flexibility

Education

High School Diploma or Equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing a diverse portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission to empower, engage, and inspire our consumers every step of the way.

Our store team members are the heart of our operations worldwide, bringing passion to work daily and ensuring an exceptional experience for every customer. From assisting in selecting shoes to styling outfits, your core responsibility is to make sure our customers enjoy their time with us.

Key Responsibilities

1. Creating memorable customer experiences through authentic service that leaves a lasting impression.
2. Achieving sales targets and performance metrics.
3. Engaging with customers, educating them on products, and building rapport and relationships.
4. Maintaining store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and adhering to health & safety procedures.
5. Managing cash and adhering to policies for security, safety, and stock accuracy.
6. Encouraging customer loyalty by discussing upcoming collections and collecting customer data.

Knowledge, Skills, and Abilities Required

• Flexible schedule, including availability on weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and their lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven environment.

US Candidates Only

• Compliance with Company's AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Excellent training and development opportunities.
• Quarterly bonuses.
• 60% discount on Sweaty Betty merchandise.
• Pro-rated 25 days holiday (if part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice and support.
• Dedicated budget for fitness classes per store.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work and Buzz bike schemes.

Our DEI Commitment

We are committed to creating a culture that celebrates diversity, embodies inclusion, and promotes equity. We strive to listen, learn, and create opportunities for all, ensuring fair employment practices and inclusive job advertising. Our mission is to embed diversity, equity, and inclusion at our core, fostering a culture of belonging where everyone can be their authentic selves. We acknowledge our journey is ongoing and commit to continuous improvement, working with our DEI committees and collective to champion inclusivity. When we say 'all,' we truly mean it.