Sales Assistant 12 Hours

Entertainer; Birmingham; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a vibrant team at an innovative toy shop where every day brings new excitement! As a Sales Assistant, you'll create memorable experiences for families while providing top-notch customer service. Your role involves engaging with customers, processing sales, and ensuring our store is beautifully presented. With a commitment to work-life balance, enjoy guaranteed Sundays off and a range of fantastic benefits, including flexible pay access and generous holiday leave. This is more than just a job; it's an opportunity to grow and thrive in a fun, supportive environment where your contributions truly matter.

Benefits

Flexible access to pay via MyView PayNow

Birthday Leave plus 30 days holiday

Generous store toy discount

High Street and leisure discounts

Cycle to work scheme

Retail Trust benefits including Virtual GP

Enhanced maternity and paternity pay

Life Cover

Qualifications

• Confident, approachable, and hardworking with a passion for customer service.
• Ability to engage effectively with customers and promote add-ons.

Responsibilities

• Deliver outstanding customer service and maintain a great shopping experience.
• Process sales transactions accurately and handle deliveries responsibly.
• Maintain merchandising of toys to company standards.

Skills

Customer Service

Communication

Sales Skills

Teamwork

Flexibility

Job description

Why Us?

Here at The Entertainer, The Bullring we're not like any other toy shop. Our teams have a passion for toys and creating memories for everyone who visits our store. With more than 165 stores across the UK, and our toy concession partnership with Tesco, we have exciting plans for growth as we continue to aim to become the best loved toy shop, one child, one community at a time. We promise that no two days will be the same, but with great rewards and a fantastic team to work with - what's not to love?! So, if you're not afraid of hard work, have a fun and approachable personality... keep reading!

What we need from you:

As a Sales Assistant, we want you to be:

• Confident and approachable
• Hardworking and ambitious
• Caring and passionate

What your responsibilities will include:

• Deliver outstanding customer service at all times, prioritising customers over tasks and delivering a great shopping experience.
• Process sales transactions accurately, securely and efficiently through the till points and to be actively pushing your add-ons by engaging effectively with customers.
• Responsibly and safely handle and accept deliveries to store keeping up with the maintenance of stock room areas.
• Maintain merchandising of toys to company standards.

On a 12-hour contract, you will typically be working 4-hour shifts over 3 days. Depending on the trading hours of the store you’re applying for, having a flexible approach and a commitment to help the store operate is key. This might include working hours at any time of the day, perhaps even outside of our normal trading hours, especially at Christmas. Did you know – we support the ‘Keep Sundays Special’ campaign, recognising that family time is important, so because of this, you won’t be asked to work on a Sunday – this is a guaranteed day off to spend with your families and friends.

How we will reward you

We are proud to offer many amazing benefits to our Sales Assistants including:

• Flexible access to your pay via MyView PayNow
• Birthday Leave plus 30 days holiday
• Generous Entertainer store toy discount
• High Street and leisure discounts
• Cycle to work scheme
• Retail Trust benefits including Virtual GP
• Enhanced maternity and paternity pay
• Life Cover

With our online training platform, The EnterTrainer, we give you access to 1000s of courses to further your development and grow your career with us. We invest in our people from day one and encourage opportunities to explore your own potential within the business.

What our colleagues say

“Working at The Entertainer, there is never a boring day! From serving customers on the tills, to bringing in and working the delivery, there is always something to keep me busy on my shift. I really enjoy merchandising all the new stock that comes in, pricing it up and making it easy for customers to shop - seeing that new toy go from the back of our wagon, through the stockroom and onto the shop floor and into the child’s hands to buy - is a really rewarding part of my job. On weekends, we get to demonstrate our best sellers to the customers, blow bubbles out of the front door to recreate the magic that’s happening inside. I love being a Sales Assistant at The Entertainer!”