Sales Assistant

British Heart Foundation; Uxbridge; Vor Ort; GBP 1.240.000 - 1.515.000; Teilzeit

Benefits dieser Stelle

38 days annual leave

Staff discount 25%

Pension with employer contribution up

Wagestream - early access to wages

Cycle to work scheme

Zusammenfassung

British Heart Foundation is seeking a Sales Assistant in Winchester for a part-time role (7 hours per week). The store operates 7 days a week and requires flexibility for weekends and bank holidays.

You will be part of a fast-paced, charity retail team, delivering excellent customer service and helping with donations and till duties. The role offers the chance to work across the shop while supporting the store's mission to reduce waste and raise funds for cardiovascular research.

Qualifikationen

• Previous retail experience isn't essential; passion, energy and customer service matter.
• Able to work within a team and guide volunteers on the shop floor.
• Capable of working under pressure in a fast-paced environment.
• Attention to detail and a positive, customer-focused attitude.
• Comfortable using a till, PC, smartphone and email.

Aufgaben

• Engage with customers and promote the charity's mission.
• Organise and merchandise donated stock to maximise sales.
• Collaborate with the E-Commerce team to boost online sales.

Kenntnisse

Customer service

Teamwork

Attention to detail

Weekend availability

Tech savvy

Tools

Till (POS)

PC

Smartphone

Email

Jobbeschreibung

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further - join us as a Sales Assistant in Winchester This is a part time role working 7 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays. This position requires regular Saturday working.

What does this role involve?

As a Sales Assistant you'll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we're looking for someone who will deliver a first class customer service experience. It's a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity's mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales
• As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience

You'll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve lifting large pieces of furniture / moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

Candidate requirements

• Previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
• You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
• Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
• Attention to detail in everything you do.
• Positive, creative, confident, customer service focussed and passionate about sustainability.
• You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.

About the British Heart Foundation (BHF)

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come. Belonging at BHF BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.

Benefits

Our generous staff benefits include:

• 38 days annual leave (plus the option sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers