Sales Assistant

Diptyque Paris; United Kingdom; On-site; GBP 11,020 - 16,531; Part time

Job summary

Diptyque Paris is seeking a Sales Assistant to join our Bluewater John Lewis location in the United Kingdom. This part-time role includes Sundays and additional shifts as needed, with a focus on delivering high-quality service and achieving sales targets.

You will develop knowledge of products, support events, maintain visual displays, and contribute to a premium customer experience across the store and host locations.

Qualifications

• Experience in fragrance, beauty or luxury retail preferred.
• Proven sales record and KPI focus.
• Excellent communication and presentation.
• Flexibility to work weekends, including Sundays.

Responsibilities

• Deliver sales targets and KPIs for the store.
• Build strong customer relationships and deliver impeccable service.
• Participate in events and promotions.
• Maintain store standards and product knowledge.
• Support across Diptyque locations as required.

Skills

Fragrance retail

Luxury sales

Customer service

Communication skills

Job description

## Sales AssistantApplylocations: United Kingdom - Bluewatertime type: Part timeposted on: Posted Todayjob requisition id: JR681Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.**DUTIES AND KEY RESPONSIBILITIES** 8 hours Sunday Sales Assistant Position Bluewater John Lewis* To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM.* Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis* Understand the KPI reporting required for the host store and the company as required* Assist with boutique reporting when needed.* Ensure that every customer is approached and assisted to achieve sales targets.* Maintain and develop strong relations with customers and deliver impeccable service at all times.* Work with the team for events both in-store and off site as the business requires* Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.* Attend key training sessions held by the company* Ensure that all back of house areas are maintained to a high standard that supports the needs of the sales floor* Ensure that the counter is clean, neat and tidy at all times* Support the implementation of and ongoing maintenance of all visual animations in store and in the windows, including seasonal campaigns and gift wrapping* Ensure that sales/ customer contacts/ requirements are recorded and monitored.* Assist Counter Manager in duties and additional tasks as and when required.* Follow all host store cash handling guidelines at all times.* Ensure that at all times company dress code and grooming guidelines are adhered to.* Maintain a good relationship with all colleagues at Diptyque.* Abide at all times by Company and Host Store rules and policy.* You will be required to work in other London Diptyque locations if needed.## The successful candidate will:* A passion and previous Fragrance/ Beauty/ Luxury Retail Experience.* Sales focused with a proven sales record.* Strong people and performance/ management skills.* Expertly honed customer service skills and enjoy interacting confidently with the general public.* Must be self-motivated, focused and be able to use own initiative.* Communication both verbal and written to a high degree is also a must.* Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.* Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays.* Be assertive, dynamic and always have a can do and positive attitude.This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.Diptyque is committed to diversity in all its forms and considers each application carefully.