Sales Assistant

TN United Kingdom; Truro; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retail company as a Sales Assistant, where you will provide exceptional customer service and support a friendly store environment. This role includes the chance to complete a Retailer Level 2 Apprenticeship, enhancing your career in retail. Enjoy various benefits, including a discount card and holiday allowances that increase over time.

Benefits

Discount Card – 10% off most in-store purchases

Family-Friendly Benefits

Loyal Service Awards

Life Assurance Cover

Health & Wellbeing support

Holiday allowance increasing by one day per year

Birthday leave

Qualifications

• Ensure excellent customer service in every interaction.
• Respond efficiently to till queues.
• Handle cash and operate tills accurately.

Responsibilities

• Process till transactions securely and accurately.
• Work as part of the store team to maintain a friendly environment.
• Implement store changes and promotions promptly.

Skills

Customer Service

Teamwork

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

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Are you passionate about providing excellent customer service in a fast-paced environment?

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver the best service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant, you will:

• Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
• Respond efficiently to till queues to ensure customer satisfaction
• Process till transactions securely, quickly, and accurately
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values, focusing on individual responsibility and teamwork
• Handle cash and operate tills accurately
• Implement store changes and promotions promptly and precisely

You will need to be flexible with your working hours, including shifts.

Benefits We Offer

• Discount Card – 10% off most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• Life Assurance Cover
• Health & Wellbeing support through employee assistance programmes
• Holiday allowance increasing by one day per year, up to 33 days
• Birthday leave – take your birthday off as an extra holiday

About Us

Since our beginnings in 1990, Poundland has grown into a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, offering unbeatable value to millions of customers.

At Poundland & Dealz, we offer more than products at great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing amazing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact in our communities. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide us daily, creating a fun, friendly, and inspiring workplace where everyone can excel.