Sales Assistant

Topps Group; Swindon; On-site; GBP 16,911 - 19,828; Part time

Benefits offered by this job

Competitive basic salary

Sales commission

No evening work

Christmas Eve and Boxing Day off

Staff discount

Training and progression opportunities

Job summary

Topps Tiles in Swindon is hiring a Sales Assistant (Service Specialist) for 30 hours per week with some weekend work. The role offers £12.71 per hour for those 21+, plus personal sales commission, or £10.85 per hour for those 20 and under.

You’ll be part of a small team and learn to visualise projects, advise customers and close sales through a consultative approach. You’ll benefit from no late shifts, Christmas time time off, ongoing training, and a generous staff discount.

Qualifications

• No prior experience required; training provided.
• Willingness to lift heavy boxes as part of the role.
• Ability to work in a small, supportive team with a consultative approach.

Responsibilities

• Build relationships with trade and retail customers through a consultative sales approach.
• As k the right questions to understand needs and confidently recommend products.
• Use creativity to inspire customers with colour, style, layout and design ideas.
• Drive sales through product knowledge and close sales opportunities.
• Close sales and maximise every opportunity.

Skills

Sales skills

Customer service

Communication

Job description

About The Role

30 hours per week including some weekend working

Aged 21 and above: £12.71 per hour plus personal sales commission

Aged 20 and below: £10.85 per hour plus personal sales commission

Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high‑quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success and put the customer at the heart of everything we do… that’s the Topps way.

A retail career like no other

Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you’ll help customers visualise their projects and find exactly what they need to make their vision a reality.

You won’t just serve at a till. You’ll become a specialist, developing real sales skills by using a consultative approach — asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back.

And unlike many retail roles, you won’t work late evenings — plus you’ll enjoy three days off at Christmas.

Oh, and did we mention? You’ll earn commission on every sale you help make.

What you’ll be doing

• Building long‑standing relationships with regular trade and retail customers through a consultative sales approach.
• Asking the right questions to understand customer needs so you can confidently recommend the best products.
• Using your creativity to inspire customers with colour, style, layout and design ideas.
• Driving sales through expert product knowledge.
• Confidently closing sales and maximising every opportunity.

No experience? No problem.

You don’t need to know anything about tiles — or even retail. If you’re outgoing, friendly, energetic and don’t mind lifting heavy boxes, we’ll give you all the training you need, including developing your sales confidence and skills through our simple, customer‑first sales framework.

What’s in it for you?

• Competitive basic salary
• Sales commission
• No evening work
• Christmas Eve and Boxing Day off
• Ongoing training, development and progression opportunities
• Generous Staff Discount
• Access to our Benefits platform with a wide range of discounts from 100s of retailers.

You’ll love working for Topps — and we can’t wait to hear from you.

Due to health and safety requirements and the nature of our in‑store work, we would encourage applications from individuals aged 18 or over.