Sales Assistant

Portmeirion Group UK Limited; Swindon; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Portmeirion Group UK Limited in Swindon is seeking a Sales Assistant for an 8-week pop-up shop. You will greet customers, provide product guidance, and help the team hit sales targets while delivering an outstanding shopping experience.

You will work with the Shop Manager and retail team to maintain store standards, promote promotions, manage stock, and contribute ideas to boost performance.

Responsibilities

• Deliver exceptional customer service and greet customers promptly.
• Engage with customers, identify needs, and promote products.
• Help achieve store sales, conversion and ATV targets.
• Maintain attractive, well-stocked merchandising displays.
• Ensure products are properly priced with clear signage.
• Book in and process incoming stock accurately.
• Monitor stock levels and report low stock to the Shop Manager.
• Encourage customers to join mailing lists and promotions.
• Support regular stocktakes and accurate counting.
• Collaborate with the team to meet store objectives.
• Provide feedback to improve sales and customer experience.
• Open and close the store following procedures under the Shop Manager.

Skills

Customer service

Retail experience

Stock awareness

Job description

Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced retail environment and love helping customers find exactly what they're looking for?

We're looking for an enthusiasticSales Assistants to join our team for an exciting 8week pop-up shop. This is a fantastic opportunity to gain retail experience, be part of a supportive team, and help create an outstanding shopping experience for every customer.

About the Role

As a Sales Assistant, you'll support the Shop Manager in delivering sales targets by providing outstanding customer service, engaging with customers, and contributing to the overall success of the pop-up shop. You'll play a key role in ensuring every customer receives a warm welcome and leaves with a positive shopping experience.

You'll also work closely with the Shop Manager and wider retail team to help maximise sales, maintain excellent store standards, and contribute ideas that drive performance.

Key Responsibilities

• Deliver exceptional customer service and ensure every customer is welcomed promptly.
• Engage with customers, identify their needs, and confidently promote products.
• Help achieve store sales, conversion, and average transaction value (ATV) targets.
• Maintain high standards of merchandising, ensuring displays are attractive, commercial, and well-stocked.
• Ensure all products are accurately priced with clear promotional signage.
• Book in and process incoming stock accurately.
• Monitor stock levels and report low stock to the Shop Manager.
• Encourage customers to join our mailing list and promote current offers.
• Support regular stocktakes and ensure stock is counted accurately.
• Work collaboratively with the team to achieve store objectives and continually improve performance.
• Provide feedback and ideas to help increase sales and improve the customer experience.
• Open and close the store when required, following company procedures and under the direction of the Shop Manager.

Why work for us

We believe that our people are our greatest asset and the Group’s success is directly related to the effectiveness of our people. We want people to join our team who are as passionate as we are about our six wonderful brands, our products, and our heritage and share the same values.

Portmeirion Group has heritageand familyat our core. We have a responsibility to our employees, customers, communities and the people that bring our products into their homes, and we work hard to reflect this in everything we do.

Our business and brands have a global footprint and strong history. They are grounded in family values, craft, and a commitment to making beautiful products that bring people together and are passed from generation to generation. We operate with integrity, decency, honesty, positivity and inclusion. We use our talent for innovation and creativity to solve challenges and explore how we can become custodians of the future.

We build our global business in a way that evolves this heritage to safeguard the next generation; Combining the best of the past with today’s innovations and designs to make our business as good as it possibly can be and create a positive legacy for the future. For our employees, communities, customers and the planet.