Sales Assistant

Salvation Army Trading Company; Slough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading charity as a Sales Assistant and make a difference in your community. This role offers a rewarding experience with responsibilities including customer service, managing shop operations, and supporting volunteers. Enjoy a supportive environment and great benefits like 26 days of annual leave and a pension scheme.

Benefits

Annual leave starting at 26 days plus bank holidays

Virtual GP service available 24/7

Defined contribution pension scheme

Company sick pay after probation

25% staff discount

Colleague wellbeing initiatives

Qualifications

• Excellent customer service skills.
• Resilient, supportive, and enthusiastic.

Responsibilities

• Maintain high standards of visual merchandising.
• Assist customers from entry to purchase.
• Manage daily shop operations and volunteers.

Skills

Customer Service

Resilience

Supportiveness

Adaptability

Job description

Join Our Award-Winning Charity Retail Team!

Are you passionate about making a difference and seeking a rewarding role? The Salvation Army Trading Company Ltd (SATCoL) is an outstanding company, accredited by Best Companies Ltd, and proud recipient of the Charity Retailer of the Year award. We care deeply about our colleagues, stakeholders, and the planet, and offer fantastic benefits including a virtual GP service, a generous pension scheme, and starting holiday entitlement of 26 days plus bank holidays.

We are looking for an enthusiastic Sales Assistant with customer-focused experience, whether paid or voluntary. If you have a friendly, positive outlook and want to support our shop team and volunteers in a dynamic environment, we want to hear from you!

Key Responsibilities:

1. Maintain high standards of visual merchandising
2. Assist customers from entry to purchase
3. Promote Gift Aid and other offers
4. Handle paperwork, cashing up, and banking
5. Support volunteer training
6. Sort and prepare donated stock
7. Travel to other shops as needed
8. Support health and safety practices
9. Manage daily shop operations and volunteers in the manager's absence
10. Reflect our values through personal behaviour

About You:

• Resilient, supportive, and enthusiastic
• Excellent customer service skills
• Supportive of community and environmental initiatives
• Positive, adaptable, and committed to high standards

If this sounds like you, we want you on our team!

Hours are on a shift basis from Monday to Saturday. All detailed responsibilities and skills are outlined in the full Job Description available upon application.

Hear from Our Colleagues:

'Working at SATCoL is incredibly rewarding. The supportive environment and community impact make every day fulfilling.' – LF

'SATCoL cares deeply for its staff and makes a real difference in people's lives.' – KB

'Supporting humanitarian efforts while working in a positive, inclusive environment is truly inspiring.' – GT

Benefits Include:

• Annual leave starting at 26 days plus bank holidays
• Virtual GP service available 24/7
• Defined contribution pension scheme with company contributions and life assurance
• Company sick pay after probation
• 25% staff discount
• Colleague wellbeing initiatives

Why Work With Us?

• Be part of a growing organization that supports vulnerable communities
• Work for a company committed to environmental sustainability and recycling
• Join a values-driven culture emphasizing compassion, accountability, respect, and equality
• Enjoy opportunities for growth and internal promotion
• Collaborate in an inclusive, supportive team environment

Apply now and help us make a positive impact!