Sales Assistant

Topps Tiles; Rochester; On-site; GBP 35,000 - 45,000; Full time

Job summary

Topps Tiles recherche un Store Manager dynamique et passionné pour gérer l'un de ses magasins. Vous serez responsable de diriger une équipe, d'améliorer les résultats financiers et de créer une expérience client exceptionnelle. Avec des opportunités de commission et de croissance professionnelle, ce poste est idéal pour ceux qui souhaitent faire progresser leur carrière tout en offrant un excellent service client.

Benefits

Commission personnelle illimitée

Plan d'épargne partagé

Assurance santé

Rabais pour les employés

Plan de développement individuel

Vacances augmentant avec l'ancienneté

Qualifications

• Expérience en gestion de magasin avec responsabilité P&L.
• Capacité à offrir un service client exceptionnel.
• Compétences en leadership et en gestion des équipes.

Responsibilities

• Diriger et motiver une équipe pour atteindre les objectifs de vente.
• Développer des plans d'affaires et gérer tous les aspects du magasin.
• Assurer un service client de qualité et gérer les opérations quotidiennes.

Skills

Leadership

Service client

Gestion d'équipe

Commercialité

Job description

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As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that’s important: we’re not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store.

As Store Manager you’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store. And you’ll constantly look for ways to improve – as an individual, as a team, as a store. So yes, we’re looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That’s the sort of drive we love.

No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!

Who you are

You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That’s certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences.

You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you’re a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.

What we’ll do for you

In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage.

Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there’s no evening work to worry about – and no working on Christmas Eve or Boxing Day either.