Sales Assistant

Helen and Douglas House; Oxford; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free secure staff parking

Flexible hours

Job summary

Helen & Douglas House in Summertown, Oxford, is seeking a Sales Assistant to welcome customers with warmth, create eye-catching displays, and support donations, helping families in their times of need. You’ll join a caring team dedicated to making every customer feel valued.

You will be part of a shop that gifts beautiful items with purpose, offering flexible hours and a role that makes a real difference in people’s lives. Join our supportive team of staff and volunteers.

Qualifications

• A natural flair for customer service.
• A love of retail and a sharp eye for presentation.
• A desire to be part of something meaningful.

Responsibilities

• Welcoming customers with warmth and professionalism
• Creating displays that catch the eye and tell a story
• Supporting donations with care and efficiency
• Working alongside a brilliant team of staff and volunteers

Skills

Customer service

Retail experience

Visual merchandising

Team collaboration

Job description

Hours: 37.5 hours per week, worked as 5 out of 7 days includes weekend working on a rota system

Location: Summertown

Salary: £12.71 per hour

Benefits:

• free secure staff parking

Love people? Love beautiful things? Love making a difference?

You might be just who we’re looking for.

At our Summertown shop, we don’t just sell — we connect, we care, and we present every item with thought and intention. Every sale helps Helen & Douglas House support families through life’s toughest moments.

We’re on the lookout for a Sales Assistant with charm, confidence, and a great eye — someone who can turn a rail of clothes into a boutique moment and make every customer feel like a VIP.

What you’ll be doing:

• Welcoming customers with warmth and professionalism
• Creating displays that catch the eye and tell a story
• Supporting donations with care and efficiency
• Working alongside a brilliant team of staff and volunteers

What you’ll bring:

• A natural flair for customer service
• A love of retail and a sharp eye for presentation
• A desire to be part of something meaningful

What’s in it for you?

• A beautiful shop in the heart of Summertown
• A team that’s supportive, passionate, and fun
• Flexible hours and a role with real purpose
• The chance to help families create one more moment together

Sound like your kind of place?

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact

[e-mail] if you require any adjustments during the recruitment process.