Sales Assistant

JD Group; Oldham; On-site; GBP 14,000 - 17,000; Full time

Job summary

JD Group in Oldham is seeking a proactive retail teammate to deliver a welcoming customer experience, provide product information, and support daily store operations.

You will identify customer needs, suggest suitable products, promote extras, maintain high presentation standards, replenish stock, process transactions, and keep stock areas clean and organised. A positive attitude and teamwork are essential to help keep the store running smoothly.

Qualifications

• Experience in retail customer service.
• Ability to upsell and promote complementary items.
• Strong teamwork and communication skills.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information as needed.
• Identify customer needs, recommend suitable products and promote add-ons.
• Maintain high standards of customer service and presentation across the shop floor.
• Replenish stock and ensure products are visible and correctly displayed.
• Process transactions and handle cash accurately; support daily store operations.

Skills

Customer service

Sales

Stock management

Teamwork

Communication

Job description

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required. You'll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you'll help keep the store running smoothly and showcase the high standards we are known for.
• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

If you're ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.,

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.