Sales Assistant

Card Factory; New Milton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Card Factory as a Sales Assistant and be part of a team that celebrates customers' life moments. You will provide exceptional service, manage sales, and assist with stock tasks in a fast-paced environment. No prior retail experience is necessary; we value your personality and passion for customer service.

Benefits

25% colleague discount in-store and online

Financial Wellbeing Support

Seasonal incentive schemes

Opportunities for Retail Apprenticeships

Access to learning and development content

Discounts across UK retailers

Employee Assistance Programme

Qualifications

• Personality and passion for customer service valued.
• Ability to manage multiple tasks in a busy environment.
• Flexibility in availability is important.

Responsibilities

• Provide excellent customer service to celebrate life moments.
• Process sales efficiently while upselling products.
• Assist with stock management and deliveries.

Skills

Customer-focused

Multitasking

Adaptability

Job description

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. It can get busy in our stores, so you need to manage customers, tills, and multiple tasks. But you’ll have fun and understand why you need to be a little mad to work here!

• Provide excellent customer service at all times to help customers celebrate their life’s moments
• Process all sales politely, efficiently, and accurately while upselling on till products
• Price and merchandise stock and products correctly
• Work with the team unloading and unpacking deliveries
• Assist with stock takes, which may include working outside normal store hours

Retail experience is not necessary; we value personality and passion for customer service!

We support work/life balance, so tell us your availability on the application form.

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory—working hard to meet customer needs. We offer flexible arrangements to suit both you and the business.

Are you right for us?

The role requires someone who likes to be busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.

We offer benefits to support your well-being:

• 25% colleague discount in-store and online
• Financial Wellbeing Support including education tools and salary advances
• Seasonal incentive schemes
• Opportunities for Retail Apprenticeships
• Access to learning and development content
• Discounts across UK retailers
• Employee Assistance Programme for mental, physical, and financial support

If this role aligns with your career aspirations, click apply now. We may close the vacancy early once enough applications are received. Apply early to avoid disappointment.

Location: 65 Station Road, New Milton, United Kingdom