Sales Assistant

HELEN & DOUGLAS HOUSE; Marlow; On-site; GBP 9,800 - 10,000; Part time

Benefits offered by this job

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Job summary

Helen & Douglas House in Marlow is seeking a Sales Assistant for a permanent, part-time position. You will welcome customers and help create a warm boutique shopping experience while supporting the team to keep things running smoothly.

You’ll assist with cashiering, donations, and displays, with full training provided. The role includes some weekend work and a friendly, customer-focused atmosphere in a charity retail setting.

Qualifications

• Customer-focused and welcoming approach to shoppers.
• Previous experience in hospitality or retail is desirable.
• Full training will be provided for the role.

Responsibilities

• Welcoming customers and creating a positive shop environment.
• Support day-to-day shop operations including cashiering, banking and donations.
• Create attractive displays and maintain high standards of presentation on the shop floor.
• Work with a team of staff and volunteers to run the shop smoothly.

Skills

Customer service

Retail experience

Cash handling

Job description

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Salary£12.71 per hour

Location19 Spittal Street, Marlow, SL7 3HJ

This is a Permanent, Part Time vacancy that will close in 13 days at 12:00 BST.

The Vacancy

Sales Assistant

• Hours:15 hours per week, 2 days over a 7 day trading week (including some weekends)
• Location:Marlow
• Salary:£12.71 per hour
• Closing date:26th October 2026 at 12 noon

Love people? Love beautiful things? Love making a difference?

We’re excited to be recruiting for a new Sales Assistant role at our Marlow shop, on a permanent, part-time basis.

You’ll be one of the welcoming faces of the shop, helping to create a warm, boutique shopping experience while supporting the team to keep things running smoothly. A friendly, customer-focused approach is important in this role. Previous experience in hospitality, high street retail or charity retail is desirable, but full training will be provided.

What you’ll be doing:

• Welcoming customers and creating a positive, inclusive shop environment
• Supporting day-to-day shop operations, including accurate cashiering, banking and donations
• Creating attractive displays and maintaining high standards of presentation for a clean, welcoming shop floor
• Working alongside a brilliant team of staff and volunteers

What you’ll bring:

• A natural flair for customer service
• A love of retail and a sharp eye for presentation
• A positive, can-do attitude
• A desire to be part of something meaningful

What’s in it for you?

• A team that’s supportive, passionate, and fun
• Flexible hours and a role with real purpose
• The chance to help families create one more moment together

Ready to bring your skills to a role that matters?

The Marlow shop is open 7 days a week and the role will require some weekends on a rota basis (It could be the ideal role for somebody specifically looking for weekend work).

We are committed to getting the best out of our applicants and therefore have made the commitment to sharing interview questions in advance. Interviews will be conducted virtually via Microsoft Teams.

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact [e-mail] if you require any adjustments during the recruitment process.

The Company

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.