Sales Assistant

Poundland & Dealz; Lisburn; On-site; GBP 18,000 - 22,000; Full time

Job summary

Poundland & Dealz is seeking Sales Assistants to deliver exceptional customer service and maintain store standards. This role includes the opportunity to complete a Retailer Level 2 Apprenticeship, promoting career development while contributing to a fun team environment.

Benefits

10% Discount Card

Family-Friendly Benefits

Loyal Service Awards

Exclusive Discount Portal

Career Development Opportunities

Life Assurance Cover

Health & Wellbeing Support

Holiday Allowance Up to 33 Days

Birthday Off

Qualifications

• Must be friendly, welcoming, and helpful in customer interactions.
• Willingness to work flexible shifts and hours.
• Ability to implement store changes promptly.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions quickly and accurately.
• Maintain product availability and replenish stock.

Skills

Customer Service

Cash Handling

Teamwork

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver an exceptional customer experience.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

• Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
• Respond efficiently to till queues to ensure customer satisfaction
• Process till transactions securely, quickly, and accurately
• Maintain product availability and replenish stock as directed
• Work as part of the store team to create a fun and friendly environment
• Live the company values, focusing on individual responsibility and team delivery
• Handle cash and operate tills accurately and effectively
• Implement store changes and promotions promptly and precisely

You should be flexible with your working hours and willing to work shifts.

• Discount Card – 10% discount on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through our employee assistance programme
• Holiday allowance increases by one day per year, up to 33 days
• Birthdays are special—take your birthday off as an extra holiday

Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 further expanded our reach, allowing us to serve millions with unbeatable value.

At Poundland & Dealz, we offer more than products at great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to be their best and make a positive impact in our communities. Our success is driven by our behaviours and the dedication of our colleagues.

Our core behaviours are: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours every day creates a fun, friendly, and surprising environment—a place where our people can truly excel!