Evening Sales Assistant

Dunelm; Newtownabbey; On-site; GBP 10,000 - 40,000; Part time

Job summary

Dunelm is hiring an Evening Sales Assistant for their Newtownabbey store. The role involves various customer-facing tasks, including serving at the tills, assisting with product inquiries, and managing stock deliveries, all within a supportive team environment. Ideal candidates will be sociable, confident, and focused on customer service in a growing retail setting.

Qualifications

• Supportive and encouraging team player.
• Confident and excited to work in retail.
• Proactive in reporting to management.

Responsibilities

• Serving customers with purchases and returns.
• Helping customers find products on the shop floor.
• Managing stock delivery and ensuring store tidiness.

Skills

Customer Focus

Teamwork

Sociability

Job description

Overview

Pay - £7.55 - £12.21 per hour.

Our store in Newtownabbey is looking for a minimum of 16 hours per week Evening Sales Assistant. You will need to be fully flexible over the course of the week.

Here at Dunelm, our Sales Assistants are the foundation of our stores; a wonderful team of people at the heart of our business. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.

Pay rates:

• 16-17 years old: £7.55
• 18 and over: £12.21

Dunelm is committed to being a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual identity, socio-economic background, or education. We aim to create a workplace where everyone can succeed and have systems in place to support all colleagues. We seek applicants who share our values and celebrate diversity in all its forms.

What you'll be doing

The role involves training in all aspects of customer-facing store life:

• Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
• Shop floor – Helping customers find products and providing excellent service to foster loyalty and love for our products and team.
• Hosting – Using iPad systems to order products not on shelves, providing Made To Measure services for curtains and blinds, and styling departments like bedding displays to inspire customers.
• Stock and Delivery – Involving physical tasks such as lifting, merchandising, updating prices, tidying the store, taking deliveries, checking stock, ordering, and replenishing shelves, always considering customer needs.

What we'll look for in you

• Supportive and encouraging team player who helps create a welcoming work environment.
• Confident, sociable, and excited to work in a growing retail environment, delivering memorable customer experiences.
• Helpful to colleagues and proactive in reporting to team leaders and management.