Sales Assistant

Massenhove Recruitment Limited; Ipswich; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Career growth

Stable environment

Job summary

Massenhove Recruitment Limited is hiring a Trainee Insurance Sales Advisor / Sales Assistant in Ipswich, Suffolk. This entry-level role offers full-time, permanent employment with a salary between £21,000 and £26,000 per year and full training in insurance products, regulations, and customer management.

You will be the first contact for UK clients, handling warm leads, selling and cross-selling non-standard home and motor policies while delivering high-quality customer service and aiming to meet

Qualifications

• Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided.
• Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly.
• Target-Driven Mindset: Motivation to work towards individual and team sales targets.
• Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly.
• Professionalism: Ability to act as a corporate ambassador for the company at all times.

Responsibilities

• Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance).
• Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals.
• Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards.
• Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the FCA.
• Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention.
• Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers.

Skills

Communication skills

Target-driven

Problem solving

Professionalism

Job description

Trainee Insurance Sales Advisor / Sales Assistant

Location: Ipswich, Suffolk (On-site)

Salary: £21,000 - £26,000 per annum

Job Type: Full-time, Permanent

Experience Level: Entry Level / Trainee

Are you looking to launch a rewarding, fast-paced career in the financial services sector? Massenhove Recruitment Limited is seeking a motivated Trainee Insurance Sales Advisor / Sales Assistant to join a growing team in Ipswich, Suffolk.

This is an exceptional entry-level sales opportunity. You will receive industry-leading training on insurance products, regulations, and customer management, making it the perfect stepping stone for an ambitious individual looking for career progression.

Role Purpose & Overview

As an Insurance Sales Assistant, you will be the first point of contact for clients across the UK seeking specialised cover. Utilizing warm leads, you will engage with customers to sell and cross-sell non-standard home and motor insurance policies.

This role perfectly blends outbound sales execution with high-quality customer service, ensuring all clients receive tailored advice that matches their insurance needs.

Key Responsibilities

• Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance).
• Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals.
• Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards.
• Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the Financial Conduct Authority (FCA).
• Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention.
• Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers.

What We Are Looking For (Skills & Requirements)

• Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided.
• Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly.
• Target-Driven Mindset: Motivation to work towards individual and team sales targets.
• Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly.
• Professionalism: Ability to act as a corporate ambassador for the company at all times.

What's in It for You?

• Competitive Salary: £21,000 - £26,000 per annum.
• Comprehensive Training: Learn everything you need to know about the insurance sector from industry experts.
• Career Growth: A structured pathway into professional insurance and financial services roles.
• Stable Environment: A full-time, permanent position within a supportive local branch.

About Us:

Massenhove Recruitment Limited is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce. We recruit solely on merit, treating all candidates with equality, fairness, and respect.