Trainee Sales Advisor

Massenhove Recruitment Limited; Ipswich; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Training

Career Growth

Stable Environment

Job summary

Massenhove Recruitment Limited in Ipswich, Suffolk, is seeking a Trainee Insurance Sales Advisor / Junior Sales Assistant to join a local on-site team. This entry-level role offers comprehensive training on insurance products, FCA guidelines, and customer management.

You will contact leads, quote and cross-sell personal lines, while learning regulatory compliance and developing client relationships to support growth.

Qualifications

• Entry-level candidates welcome, no prior experience required.
• Excellent telephone manner and ability to build rapport.
• Motivation to achieve personal and team sales targets.
• Customer-focused approach to handling queries and resolving complaints.
• Act as a corporate ambassador for the company.

Responsibilities

• Contact provided leads to quote, sell, and cross-sell personal lines insurance (home and car).
• Provide expert advice to customers regarding policy adjustments, mid-term amendments, and renewals.
• Meet and exceed personal monthly sales targets while maintaining quality standards.
• Ensure sales practices adhere to FCA guidelines.
• Handle customer queries and complaints with empathy and speed to maximize retention.
• Maintain clear communication with insurance companies, underwriters, and internal branch managers.

Skills

Strong communication

Target-driven

Problem solving

Professionalism

Entry-level candidate welcome

Job description

Trainee Insurance Sales Advisor / Junior Sales Advisor

Location: Ipswich, Suffolk (On-site)

Salary: £21,000 - £26,000 per annum

Job Type: Full-time, Permanent

Experience Level: Entry Level / Trainee (No experience required)

Are you looking to launch a rewarding, fast-paced career in the financial services sector? Massenhove Recruitment Limited is seeking a motivated Trainee Insurance Sales Advisor / Junior Sales Assistant to join a growing team in Ipswich, Suffolk.

This is an exceptional entry-level sales opportunity. You will receive industry-leading training on insurance products, regulations, and customer management, making it the perfect stepping stone for an ambitious individual looking for career progression.

Role Purpose & Overview

As an Insurance Sales Advisor, you will be the first point of contact for clients across the UK looking for specialised insurance cover for non-standard home and motor insurance policies.

This role perfectly blends sales execution with high-quality customer service, ensuring all clients receive tailored advice that matches their insurance needs.

Key Responsibilities

• Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance).
• Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals.
• Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards.
• Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the Financial Conduct Authority (FCA).
• Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention.
• Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers.

What We Are Looking For (Skills & Requirements)

• Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided.
• Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly.
• Target-Driven Mindset: Motivation to work towards individual and team sales targets.
• Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly.
• Professionalism: Ability to act as a corporate ambassador for the company at all times.

What's in It for You?

• Competitive Salary: £21,000 - £26,000 per annum.
• Comprehensive Training: Learn everything you need to know about the insurance sector from industry experts.
• Career Growth: A structured pathway into professional insurance and financial services roles.
• Stable Environment: A full-time, permanent position within a supportive local branch.

About Us:

Massenhove Recruitment Limited is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce. We recruit solely on merit, treating all candidates with equality, fairness, and respect.