Sales Assistant

AkzoNobel; Greater London; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company in paints and coatings is seeking a part-time retail associate in West Drayton. The role focuses on delivering exceptional customer service and collaborating with colleagues to maximize sales. Ideal candidates will have a background in retail, strong communication skills, and a passion for teamwork.

Benefits

25 days holiday excluding bank holidays

Income protection

Employee Assistance Programme

Employee Life Assurance

Company pension

Flexible benefits scheme

Qualifications

• Proven experience in a customer service/retail role.
• Enjoys a collaborative working environment.
• Calm under pressure.

Responsibilities

• Ensure customers receive a warm welcome and informed conversation.
• Support the store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.

Skills

Customer Service

Collaboration

Communication

Interpersonal Skills

Organizational Skills

Job description

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Date: May 16, 2025

Location: West Drayton, GB

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store.

This is a part time role, 20hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri and rotationally on Saturdays between 8am and 12pm.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service/retail role.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

#LI-MD1

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.