Sales Assistant

Poundland & Dealz; Glasgow; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a leading retail company as a Sales Assistant, where your role is pivotal in delivering exceptional customer service and maintaining store standards. This position offers a unique opportunity to engage with customers, ensuring they receive the best shopping experience. You'll be part of a dynamic team, contributing to a friendly and welcoming environment while also having the chance to pursue a Retailer Level 2 Apprenticeship. With a strong emphasis on career development and employee well-being, this role is perfect for those looking to grow in a vibrant retail setting.

Benefits

10% discount on most in-store purchases

Family-Friendly Benefits

Loyal Service Awards

Exclusive discount portal

Apprenticeships & Career Development

Life Assurance Cover

Health & Wellbeing support

Holiday entitlement up to 33 days

Extra day off for birthdays

Qualifications

• Strong focus on customer service and maintaining store standards.
• Ability to work in a team and handle cash transactions.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions securely and accurately.
• Maintain product availability and replenish stock.

Skills

Customer Service

Cash Handling

Teamwork

Flexibility

Education

Retail Level 2 Apprenticeship

Job description

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant you will:

1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create and maintain a fun and friendly environment.
6. Live the company values, focusing on individual responsibility and team delivery.
7. Handle cash and operate tills accurately and according to procedures.
8. Implement store changes and promotions in a timely and precise manner.

You will need to be flexible with your working hours, including shifts.

Benefits include:

• 10% discount on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through employee assistance programs
• Holiday entitlement increasing up to 33 days
• Extra day off for birthdays

Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions with exceptional value.

At Poundland & Dealz, we not only offer unbeatable prices but also foster an environment where colleagues can thrive and contribute to our mission of providing amazing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to be their best selves and make a positive impact in our communities. Our success is driven by our behaviors and the dedication of our colleagues.

Our core behaviors are: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviors every day creates a fun, friendly, and surprising place where everyone can excel!