Sales Assistant

Animal; Droitwich Spa; On-site; GBP 8,300 - 13,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount across Mountain and

28 days annual leave

Employee Assistance Programme

Colleague Referral Incentive

Auto-enrolment Pension scheme

Stable environment

Job summary

Mountain Warehouse is seeking a part-time Sales Assistant to support our UK Retail team at Webbs Wychbold. You’ll help maintain presentation standards, process transactions accurately, and create a welcoming store environment that reflects our brand and values.

You will collaborate with colleagues, share knowledge, and contribute to hitting sales targets while prioritising health and safety. The role offers a supportive, community-driven workplace with a monthly bonus scheme and colleague

Qualifications

• Committed to delivering outstanding customer service.
• Passionate about retail and helping customers enjoy their visit.
• Excellent verbal and written communication.
• Energetic, driven and able to complete tasks effectively.
• Team players who are reliable and trustworthy.

Responsibilities

• Work harmoniously with colleagues to maintain an inclusive team environment.
• Assist in day-to-day store operations and process transactions accurately.
• Keep the sales floor clean, well displayed and fully stocked.
• Stay informed about product features, promotions and pricing to advise customers.
• Support in-store promotions and displays to drive sales.

Skills

Customer service

Retail passion

Communication

Energy/Drive

Teamwork

Job description

Sales Assistant

Department: UK Retail

Employment Type: Permanent - Part Time

Location: Webbs Wychbold (WEW)

Compensation: £8.00 - £12.71 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1