Sales Assistant

Mountain Warehouse; Bridgnorth; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Monthly bonus

Colleague discount

Annual leave 28 days

Employee assistance

Hardship scheme

Referral incentive

Pension scheme

Service awards

Job summary

Mountain Warehouse in Bridgnorth is seeking a Sales Assistant to deliver outstanding customer service, maintain store presentation, and promote our brand with enthusiasm.

You will work as part of a collaborative team, handle transactions, keep stock tidy, and support promotions while prioritising health and safety. This role offers a monthly bonus and staff benefits.

If you are energetic, reliable, and enjoy helping customers, apply to join our dynamic team at Mountain Warehouse.

Qualifications

• Excellent communication and customer service skills.
• Able to work as part of a team in a busy retail environment.
• Willingness to learn and adapt to store promotions and guidelines.

Responsibilities

• Work harmoniously with colleagues to support a collaborative team.
• Participate in team discussions and share knowledge with new and existing staff.
• Assist in daily store operations and ensure compliance with policies.
• Process transactions accurately and handle multiple payment methods.
• Keep the sales floor clean, organised and well-stocked.
• Stay informed about product features, promotions, and pricing.
• Help set up and run in-store promotions and displays.
• Build connections with customers and offer tailored solutions.
• Address customer inquiries promptly for a positive experience.
• Work with the team to meet and exceed sales targets.

Skills

Team Collaboration

Operational Excellence

Customer Engagement

Sales & Performance

Job description

Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 30 September 2026 Department: UK Retail Location: Bridgnorth (BDN) Compensation: £8.00 - £12.71 / hour Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! INDAR1