Sales Assistant

Animal; Durlston; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount across Mountain &AN

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Referral Incentive

Auto-enrolment Pension

Job summary

Mountain Warehouse in Swanage is seeking a part-time Sales Assistant to join our UK Retail team. You’ll support daily store operations, maintain presentation standards, assist customers, and help drive sales while upholding health and safety guidelines.

Join a collaborative team that values community spirit, training, and a positive shopping experience for every customer.

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicators with a friendly demeanor.

Responsibilities

• Team Collaboration: work with colleagues to create an inclusive, supportive environment.
• Operational Excellence: assist in daily store operations and be knowledgeable about products, promotions & pricing.
• Customer Engagement: build connections, understand customer needs and provide tailored solutions.
• Sales & Performance: help meet/exceed sales targets and support store growth.

Skills

Customer service

Teamwork

Communication

Job description

Sales Assistant

Department: UK Retail

Employment Type: Permanent - Part Time

Location: Swanage (SWG)

Compensation: £8.00 - £12.71 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

• Team Collaboration:
  • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
  • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
  • Share knowledge and skills to support and train both new and existing team members.
• Operational Excellence:
  • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
  • Accurately process transactions, handling various payment methods with efficiency.
  • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
  • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
  • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Customer Engagement:
  • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
  • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Sales & Performance:
  • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
  • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1