Sales Assistant

Card Factory; Devizes; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a leading retailer of greeting cards and gifts as a Sales Assistant, where your passion for customer service will shine. In this dynamic role, you'll engage with customers, manage busy tills, and contribute to a fun, team-oriented environment. The company values work-life balance and offers flexible arrangements, ensuring you can bring your best self to work. With over 1,000 stores, this established industry player is committed to creating opportunities for growth and development, making it an exciting place to build your career. Don't miss out on the chance to be part of this vibrant team!

Benefits

25% colleague discount

Financial Wellbeing Support

Seasonal incentive schemes

Retail Apprenticeships

Learning and development access

Discounts across UK retailers

Employee Assistance Programme

Qualifications

• Passion for customer service and ability to work in a fast-paced environment.
• Ability to manage multiple tasks and be flexible.

Responsibilities

• Provide excellent customer service to help customers celebrate their life moments.
• Process sales efficiently and accurately while upselling products.
• Assist with stock management and deliveries.

Skills

Customer Service

Multitasking

Sales Processing

Job description

We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage lots of customers, busy tills, and multiple tasks. Don’t worry, you’ll have fun and understand why you need to be a little mad to work here!

• Provide excellent customer service at all times to help customers celebrate their life’s moments.
• Process all sales politely, efficiently, and accurately, while upselling on till products.
• Price and merchandise stock and products correctly.
• Work with the team unloading and unpacking deliveries.
• Assist with stock takes, which may include working outside normal store hours.

Retail experience is not necessary. We value personality and a passion for customer service above all else!

We support work/life balance. Just tell us your availability in the application form!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory—working hard to meet our loyal customers’ needs. We understand work–life balance and offer flexible arrangements where possible.

Are you right for us?

The role requires someone who enjoys being busy, can multitask, and embraces change. Most importantly, be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omnichannel retailer, investing in our colleagues and creating opportunities to join a fast-paced environment and be part of our exciting journey.

We offer a wide range of benefits to support your well-being:

• 25% colleague discount in-store and online
• Financial Wellbeing Support: financial education tools, salary advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to learning and development content
• Discounts across hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial wellbeing

If this role matches your career aspirations, click apply now. We reserve the right to close the vacancy once enough applications are received, so apply early.

Location: 22/23 The Brittox, Devizes, United Kingdom