Sales Assistant

WHSmith; Chelmsford; On-site; GBP 10,000 - 13,000; Part time

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in our Chelmsford store. You will engage with customers, maintain store standards, and support the team while enjoying benefits such as a pension scheme and employee discounts. Be part of a welcoming and inclusive environment, contributing to customers' memorable experiences.

Benefits

Pension Scheme

Paid Annual Leave

Employee Discounts

Qualifications

• Passion for customers having an exceptional experience.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment ensuring store tidiness.
• Meet high standards of display and merchandising.
• Support team colleagues effectively.

Skills

Customer Service

Communication

Motivation

Adaptability

Job description

Working hours [20 hours per week- flexible across the week]

WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. But this doesn’t mean that we’re resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all customers
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for are customers
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily
• Being part of a team supporting colleagues

What our Stores would love to see:

• A passion for customers having an exceptional experience in store
• Confident in communicating within the team
• Motivated to achieve fantastic results and standards
• Adaptable to meet company requirements and goals

How we reward our teams:

We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.