Sales Assistant

Card Factory; Cannock; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading company in greeting cards and gifts as a Sales Assistant at Card Factory! This role emphasizes great customer service in a fast-paced environment. With a commitment to work-life balance, you'll enjoy a collaborative team atmosphere, receive training, and have access to numerous employee benefits.

Benefits

25% colleague discount in-store and online

Financial Wellbeing Support

Seasonal incentives

Retail Management Apprenticeship Programs

Discounts at hundreds of UK retailers

Employee Assistance Programme

Qualifications

• Enjoys being busy and embraces change.
• Values customer service above all.
• No prior retail experience necessary.

Responsibilities

• Provide excellent customer service at all times.
• Process sales accurately and efficiently, upselling as needed.
• Assist with stock management tasks.

Skills

Customer-focused

Multitasking

Personality

Job description

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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.

The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage many customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little bit mad to work here!

• Provide excellent customer service at all times to help customers celebrate their life’s moments
• Process all sales politely, efficiently, and accurately, upselling on till products
• Price and merchandise stock and products correctly
• Assist with unloading and unpacking deliveries
• Help with stock takes, which may include working outside normal hours

Retail experience isn’t necessary when starting your Card Factory journey. We value personality and passion for customer service above all!

We support work/life balance, so tell us your availability in the application form!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we earn that title! The pace is fast, standards are high, and we’re proud. We work hard to meet our loyal customers’ needs. We understand work–life balance and offer flexible arrangements where possible.

Are you right for us?

The role requires someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omni-channel retailer. This involves significant investment in our colleagues and creates many opportunities in a fast-paced environment.

We offer benefits to support your physical, mental, and financial well-being:

• 25% colleague discount in-store and online
• Financial Wellbeing Support, Education Tools, Salary Advance
• Seasonal incentives
• Retail Management Apprenticeship Programs with local providers and virtual learning
• Discounts at hundreds of UK retailers
• Employee Assistance Programme for mental, physical, and financial support