Sales Assistant

Topps Group; Byfleet; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Sales commission

Training and development

Promotion opportunities

3 days off at Christmas

Job summary

Topps Tiles is looking for a Sales Assistant to join our store team. This part-time role requires 20 hours per week, including some weekend work, with age-based hourly rates and personal sales commission. You will help customers visualise tiling projects, build relationships with trade customers, and drive store revenue.

As part of a small team, you’ll gain sales skills, product knowledge, and the chance for training and progression. Ability to lift heavy boxes and a positive attitude are valued.

Qualifications

• Outgoing and friendly personality.
• Able to lift and move tile displays and boxes.
• Willingness to work weekends.
• Eligibility to work age 18+.

Responsibilities

• Assist customers in-store and help visualize tiling projects.
• Build relationships with regular trade customers and drive revenue.
• Use product knowledge to advise customers and upsell.
• Support store team with stock and display presentation.

Skills

Customer service

Sales skills

Communication

Creativity

Job description

About The Role

20 hours per week including some weekend working

Aged 21 and above: £13.35 per hour plus personal sales commission

Aged 20 and below: £11.39 per hour plus personal sales commission

Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business—we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do, that’s the Topps Tiles way.

What makes a job at Topps Tiles a retail career like no other?

Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you’ll help our customers visualise their projects, helping them to find just what they’re looking for to make their tiling project happen.

A sales assistant at Topps’ is more than just sitting at a till. As one of our service specialists you’ll gain valuable sales skills, supporting our customers whilst driving revenue for the store.

And, unlike other retail assistant jobs, you won’t need to work late evenings, and you’ll get 3 days off over Christmas.

That’s not to mention the commission you’ll earn on each sale you help make happen in store.

• You’ll build long standing relationships with our regular trade customers,
• Use your creativity to inspire customers, helping them to pick the right design and style choices.
• Gain product knowledge to give valuable advice for trade and retail customers to get them the best products they need.

The best bit? You don’t even need to know anything about Tiles, or Retail!

If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to.

So, that’s a competitive basic salary, sales commission, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals.

You’ll love working for Topps and we can’t wait to hear from you.

Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.

A career with Topps Group

Think you know Topps Group? Think again.

There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.

Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.