Sales Assistant

Topps Group; Andover; On-site; GBP 17,000 - 23,000; Part time

Job summary

Topps Tiles is recruiting a Sales Assistant for a fixed-term contract to 31 December 2026. The role is 30 hours per week, including some weekend work, with a base rate plus personal sales commission.

For aged 21 and above the rate is £12.71 per hour; under-21 receives £10.85 per hour. The company highlights a welcoming team environment and opportunities for training and progression.

Qualifications

• Customer-facing role experience preferred.
• Ability to upsell and build relationships with customers.
• Willingness to work weekends as part of rota.

Responsibilities

• Assist customers in-store and help them visualise tiling projects.
• Support store sales, drive revenue, and advise on products.
• Handle basic till duties and maintain showroom appearance.

Skills

Customer service

Retail experience

Job description

About The Role

This is a fixed term contract expected to last until 31/12/2026

30 hours per week including some weekend working

Aged 21 and above: £12.71 per hour plus personal sales commission

Aged 20 and below: £10.85 per hour plus personal sales commission

Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business—we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do, that's the Topps Tiles way.

What makes a job at Topps Tiles a retail career like no other?

Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you'll help our customers visualise their projects, helping them to find just what they're looking for to make their tiling project happen.

A sales assistant at Topps' is more than just sitting at a till. As one of our service specialists you'll gain valuable sales skills, supporting our customers whilst driving revenue for the store.

And, unlike other retail assistant jobs, you won't need to work late evenings, and you'll get 3 days off over Christmas.

That's not to mention the commission you'll earn on each sale you help make happen in store.

• You'll build long standing relationships with our regular trade customers,
• Use your creativity to inspire customers, helping them to pick the right design and style choices.
• Gain product knowledge to give valuable advice for trade and retail customers to get them the best products they need.

The best bit? You don't even need to know anything about Tiles, or Retail!

If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to.

So, that's a competitive basic salary, sales commission, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals.

You'll love working for Topps and we can't wait to hear from you.

Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.

A career with Topps Group

Think you know Topps Group? Think again.

There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.

Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.