Sales Assistant

Schuh A Genesco company; Birmingham; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Product discount

Uniform allowance

Holidays

Birthday off

Flexible working hours

Perk platform discounts

Wage access to earned wages

Employee assistance programme

Pension scheme

Job summary

schuh is hiring a Sales Assistant for our Metrocentre store. You will deliver exceptional customer service, share in-depth product knowledge, and help customers with orders and payments. Training is provided, and weekend flexibility is required to cover peak times.

You will assist with stock and merchandising, maintain standards on the shop floor, and support opening/shutdown procedures. Prior experience is helpful but not essential, with full training offered.

Qualifications

• Customer service or retail experience preferred.
• Full training provided for the role.
• Weekend flexibility is required.

Responsibilities

• Delivering the highest level of customer service, greeting and approaching customers with in-depth product knowledge.
• Striving to meet KPIs and personal targets.
• Processing payments, customer orders and reservations.
• Stock management and shop floor merchandising.
• Maintaining high standards on shop floor and in back area.
• Assisting with opening/shutdown procedures.
• Previous experience not essential, but customer service/retail experience is preferred.

Skills

Customer service

Retail experience

Job description

We have an exciting opportunity for a Sales Assistant to join our store in Metrocentre. Please note candidates must have a good flexibility on weekends.

Hourly rates will match or exceed the national minimum wage for your age.

About what you’ll be doing

• Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
• Striving to meet KPIs and personal targets
• Processing payments, customer orders and reservations
• Stock management and shop floor merchandising
• Maintaining high standards both on shop floor and in back area.
• Assisting with opening/shutdown procedures
• Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

About what you’ll get

• Up to 40% product discount for you and your loved ones as well as uniform allowance for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits yo
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future

About schuh

At schuh we are the ‘Same but different’.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

Wwe are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.