Sales Advisor - Seagoe
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Job summary
Winemark Seagoe in Northern Ireland is seeking a Sales Advisor to support the Store Manager and deliver excellent customer service. You will help with merchandising, stock control and promotions while upholding safety and cash handling standards.
The role requires at least three months in retail, strong communication, and a professional appearance. Wine knowledge and a positive, proactive attitude are desirable for success.
Qualifications
- Maths and English GCSE Grade C or above (or equivalent).
- At least three months of retail experience.
- Strong communication and customer-service skills.
- Ability to actively sell to customers.
- Professional appearance and team player.
- Personal drive and motivated attitude.
Responsibilities
- Assist the Store Manager in sales, security and stock control.
- Maintain excellent customer service and product knowledge.
- Identify selling opportunities and act on them.
- Keep housekeeping standards inside and outside the store.
- Control and merchandize stock according to company standards.
- Assist with promotional setup and ensure premises are safe and secure.
- Comply with cash handling, administration and licensing regulations.
- Perform other duties related to the post.
Skills
Education
Job description
Purpose
To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
Identifying selling opportunities and acting on these
To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
To ensure that stock is controlled and merchandised to Company standards at all times
To assist with promotional set up
To ensure that the premises are safe and secure at all times
To comply with the Company regulations with regard to cash handling and administration
To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
Any other duties relevant and related to the post
Qualifications
Essential
Maths and English GCSE Grade C or above or equivalent
Desirable
WSET Foundation Certificate
A valid driving license plus access to a car
Skills & Experience - Essential
Three months previous experience in a retail environment
Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
Ability to actively sell to customers
Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
Good standard of dress and appearance - clean and well groomed
A good team player with the ability to work in a team environment
Skills & Experience - Desirable
Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
8 hours per week.
#NIJobs
About Us
With 85stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
- Maths and English GCSE Grade C or above or equivalent
- Three months previous experience in a retail environment
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance - clean and well groomed
- A good team player with the ability to work in a team environment
- WSET Foundation Certificate
- A valid driving license plus access to a car
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
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