Sales Advisor - Part Time

Big Yellow Group plc; City of Edinburgh; On-site; Part time

Job summary

Join a leading company in Edinburgh as a Part Time Sales Advisor. With competitive pay, excellent benefits, and a focus on customer service, you'll play a pivotal role in our store's success. If you're enthusiastic, team-oriented, and ready for a dynamic work environment, we want to hear from you!

Benefits

Competitive Pay Rates

Quarterly Bonuses

Additional Day Off for Birthday

Holiday Entitlement Increase with Service

Employee Training and Development

Great Pension and Sharesave Schemes

Social Events Throughout the Year

Enhanced Family Friendly Policies

Free On-site Parking

Cycle to Work Scheme and Gym Discounts

Wellbeing Support and Employee Assistance

Qualifications

• A committed attitude to customer satisfaction.
• Willingness to work varied hours including weekends.
• Ability to build strong team relationships.

Responsibilities

• Deliver superior customer service in-store and via other communication channels.
• Maximize sales opportunities to improve store performance.
• Assist in all store operations while ensuring cleanliness.

Skills

Customer Service

Sales Maximization

Team Collaboration

Health and Safety Compliance

Job description

About The Role

Role: Part Time Sales Advisor / Location: Edinburgh / Salary: £12.21 per hour plus bonus and benefits / Hours of work: 12 hours per week, must have availability on weekends and 2 x midweek days

What we give back to youWe believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include:

• Competitive rates of pay reviewed on an annual basis
• Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
• Additional day off for your Birthday
• Holiday entitlement based on your contracted hours, increasing with service
• Training and support to help you develop a great career with us from day one
• Great pension and sharesave schemes
• Social events throughout the year
• Family friendly policies which include enhanced maternity, paternity and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays and long service rewards
• Day off to volunteer for one of our charity partners
• Access to wellbeing support and employee assistance programme (EAP)

What you`ll be doingWith support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

• Delivering excellent customer service in person, via email or on the telephone
• Maximising sales at every opportunity to help improve the performance of the store
• Work collaboratively in your team, helping to maintain a happy working environment
• Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
• Complying with health and safety standards, monitoring store security and ensure accurate completion of administration

Find out more about a Store Role

About Us

Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge.

We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.

So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.

We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.

Find out more about life at Big Yellow