Sales Advisor - Park Centre (20) Tlnt1_Ni

Winemark; Belfast City District; On-site; GBP 12,000 - 15,000; Part time

Job summary

Winemark in Belfast is seeking a part-time Retail Sales Assistant to join our team. You will help customers, maintain product knowledge, and support stock control and events in-store. The role focuses on delivering great service, upselling opportunities, and ensuring store presentation meets company standards.

Ideal candidates have basic maths and English, a proactive attitude, and an interest in wine. Training will be provided, and you will work closely with the Store Manager to deliver

Qualifications

• Three months in retail environment
• Strong communication with customers
• Customer-focused service
• Professional appearance and conduct
• Team-focused attitude
• Interest and/or knowledge of wine
• Experience with cash handling
• Experience with stock handling and control

Responsibilities

• Assist in customer relations by maintaining excellent customer service, including up-to-date knowledge of store products
• Identify selling opportunities and act on them
• Maintain housekeeping standards inside and outside the store
• Ensure stock is controlled and merchandised to company standards
• Assist with promotional set up
• Ensure premises are safe and secure at all times
• Comply with cash handling and administration regulations
• Comply with health and safety, licensing and trading standards
• Perform any other duties relevant to the post

Skills

Retail experience

Communication

Customer service

Personal drive

Appearance

Team player

Wine knowledge

Cash handling

Stock handling

Education

GCSE Maths & English

WSET Foundation Certificate

Job description

Purpose To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display Identifying selling opportunities and acting on these To assume responsibility for housekeeping standards both inside and outside the store according to Company standards To ensure that stock is controlled and merchandised to Company standards at all times To assist with promotional set up To ensure that the premises are safe and secure at all times To comply with the Company regulations with regard to cash handling and administration To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation Any other duties relevant and related to the post

Qualifications

Essential Maths and English GCSE Grade C or above or equivalent Desirable WSET Foundation Certificate A valid driving license plus access to a car

Skills & Experience

Essential Three months previous experience in a retail environment Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service Ability to actively sell to customers Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation Good standard of dress and appearance - clean and well groomed A good team player with the ability to work in a team environment Skills & Experience - Desirable Interest and/or knowledge of wine Previous experience of cash handling Previous experience of stock handling and control 1 x 20hr #NIJobs

About Us

With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.