Sales Advisor - Lockview

Golf Holdings; Belfast City District; On-site; GBP 17,000 - 21,000; Full time

Job summary

Golf Holdings is seeking a Sales Advisor for Lockview (8). You will provide excellent customer service to Winemark customers, maintain product knowledge, and support the Store Manager with sales and stock control.

The role requires a minimum of three months retail experience, Maths and English GCSEs, and a willingness to learn. Desirable: WSET Foundation Certificate and a driving licence. 8-hour shifts at the Belfast location are available.

Qualifications

• Maths and English GCSE Grade C or above or equivalent.
• Three months previous experience in a retail environment.
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment
• WSET Foundation Certificate
• A valid driving license plus access to a car
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Skills

Communication Skills

Customer-focused

Active selling

Team player

Personal drive

Professional appearance

Education

Maths and English GCSE Grade C or above

WSET Foundation Certificate

Job description

Sales Advisor - Lockview (8)

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate
• A valid driving license plus access to a car

Skills & Experience - Essential

• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers

• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Skills & Experience - Desirable

• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

1 x 8hr

#NIJobs

About the role

About Us

With 85stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province

Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.

Required Criteria

• Maths and English GCSE Grade C or above or equivalent
• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivationGood standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Desired Criteria

• WSET Foundation Certificate
• A valid driving license plus access to a car
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control