Sales Advisor – Milton Keynes | 0-8H

Rituals Cosmetics; Milton Keynes; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Onboarding program

Monthly Kick-Off

Employee discounts

Goodie bags

Wellbeing perks

Bonus up to 8% (16+ hrs)

Growth opportunities

Job summary

Rituals Cosmetics in Milton Keynes is seeking a customer-focused retail assistant to deliver the Feel-Good Experience and help shoppers discover products they’ll love.

You’ll handle sales, stock, and displays while representing a luxury brand, with evenings and weekends required and opportunities for growth and earning a monthly bonus.

The role emphasizes energy, attentiveness, and a brand-conscious attitude, with onboarding and ongoing training through Rituals Root camp and The Book of Rituals.

Qualifications

• Customer service excellence in a fast-paced environment.
• Ability to upsell and explain product benefits.
• Willingness to work evenings and weekends.

Responsibilities

• Greet and assist customers to deliver the Feel-Good Experience.
• Run the till, handle stock deliveries and replenishment.
• Maintain attractive product displays consistent with Rituals branding.

Skills

Customer service

Retail experience

Communication

Job description

Love connecting with customers? Absolutely thrive in a team? Does your energy match our high pace of retail? This might be the perfect job for you.

Share your talents

Deliver the Feel-Good Experience – welcome customers with our signature tea, help them find their favorite products or surprise them with something they never knew they needed.

Hit sales targets – stay sharp on the numbers and challenge yourself with small victories, like perfecting a product story or turning more customers into members.

Handle all the retail essentials – you run the register, take deliveries, and keep the boutique looking sharp and stocked at all times.

Be a brand ambassador – you care about how our brand looks and feels, from creating beautiful displays to rocking the Rituals look yourself, because you understand that every detail matters for a luxury brand.

Bring all of you

Whether you’re bouncing with energy, or you’re more of the calm, confident type - both works perfectly here. As long as you truly enjoy connecting with customers.

Maybe you're new to retail, maybe you already have some experience in the field. What matters is that you feel excited about working at a wellbeing and beauty brand.

You’re caring and you’ve got a great eye for detail. With you around, the shop will be looking its best and customers will feel their best.

You’re available to work during opening hours, which include evenings and weekends.

Benefits of working at Rituals

• Rituals Root camp: our onboarding programme where we teach you everything about the brand, our products and your role.
• Our famous, monthly Kick-Off (we ALL look forward to) where we check out new products, have workshops, evaluate numbers and make plans for the month ahead. Trust us, you’ll love it.
• Employee discounts, goodie bags, gifts (warning: you might need more shelf space at home) and access to various wellbeing perks.
• Potential monthly bonus of 8% on top of your gross salary when shop targets are met (applies to contracts of 16+ hours).
• Growth opportunities including The Book of Rituals (our learning platform) and coaching on the job to help you grow.