Sales Advisor – Cheltenham | 0-8h

Rituals UK & Ireland (B Corp™); Cheltenham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Rituals Root camp onboarding

Monthly Kick-Off workshops

Employee discounts

Gift packages and wellbeing perks

Up to 8% bonus if targets met

Growth opportunities including TheBook

Coaching on the job

Job summary

Rituals UK & Ireland (B Corp™) is seeking a customer-focused retail teammate to welcome customers, guide product discovery, and maintain a premium store environment. You will run the register, handle deliveries, and ensure the boutique stays sharp and well-stocked.

You’ll thrive on hitting sales targets, embody the brand, and support weekly and weekend shifts. A chance to grow with a luxury wellbeing brand and enjoy generous staff perks.

Qualifications

• Customer-focused approach with ability to engage shoppers.
• Ability to meet or exceed sales targets and upsell products.
• Willingness to represent the Rituals brand and create a premium store presentation.

Responsibilities

• Deliver the Feel-Good Experience by welcoming customers and guiding product discovery.
• Hit sales targets and contribute to store performance.
• Handle all retail essentials including register, deliveries, and store upkeep.
• Be a brand ambassador with a keen eye for brand aesthetics and displays.

Skills

Customer engagement

Sales target achievement

Brand ambassador

Tools

POS (Point of Sale)

Job description

Love connecting with customers? Absolutely thrive in a team? Does your energy match our high pace of retail? This might be the perfect job for you.

Share your talents

Deliver the Feel-Good Experience

welcome customers with our signature tea, help them find their favorite products or surprise them with something they never knew they needed.

Hit sales targets

stay sharp on the numbers and challenge yourself with small victories, like perfecting a product story or turning more customers into members.

Handle all the retail essentials

you run the register, take deliveries, and keep the boutique looking sharp and stocked at all times.

Be a brand ambassador

you care about how our brand looks and feels, from creating beautiful displays to rocking the Rituals look yourself, because you understand that every detail matters for a luxury brand.

Bring all of you

Whether you're bouncing with energy, or you're more of the calm, confident type - both works perfectly here. As long as you truly enjoy connecting with customers.

Maybe you're new to retail, maybe you already have some experience in the field. What matters is that you feel excited about working at a wellbeing and beauty brand.

You're caring and you've got a great eye for detail. With you around, the shop will be looking its best and customers will feel their best.

You're available to work during opening hours, which include evenings and weekends.

Benefits of working at Rituals

• Rituals Root camp: our onboarding programme where we teach you everything about the brand, our products and your role.
• Our famous, monthly Kick-Off (we ALL look forward to) where we check out new products, have workshops, evaluate numbers and make plans for the month ahead. Trust us, you'll love it.
• Employee discounts, goodie bags, gifts (warning: you might need more shelf space at home) and access to various wellbeing perks.
• Potential monthly bonus of 8% on top of your gross salary when shop targets are met (applies to contracts of 16+ hours).
• Growth opportunities including The Book of Rituals (our learning platform) and coaching on the job to help you grow.