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Sales Advisor - Manchester

Whittard of Chelsea

Manchester

On-site

GBP 10,000 - 19,000

Part time

2 days ago
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Job summary

A leading tea and coffee retailer seeks enthusiastic individuals for its Manchester store. This role offers the chance to engage customers in delightful product experiences while achieving sales targets and fostering a positive team environment. If you have a passion for customer service and tea and coffee, join Whittard for an exciting opportunity!

Benefits

Incentives for individual rewards
Team benefits

Qualifications

  • Experience in customer-facing roles is beneficial but not a must.
  • Enthusiasm for tea and coffee.
  • Commitment to personal growth and service excellence.

Responsibilities

  • Provide world-class customer service and guide customers in product selection.
  • Achieve daily sales targets and manage front-facing duties.
  • Lead product tastings and handle stock management.

Skills

Customer Service
Team Collaboration
Sales Target Achievement
Product Knowledge

Job description

We're looking for enthusiastic individuals to join our Manchester store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is working a minimum of 8 hours a week, working over 2 days a week.

  • Providing world-class customer service.
  • Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
  • Consistently achieving daily sales targets.
  • Collaborating closely with your team to foster excellent working relationships.
  • Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
  • Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
  • Leading in-store and on-street tastings to elevate the Whittard product experience.
  • Proven ability to work effectively in a team.
  • Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
  • A commitment to personal growth and achieving excellence.
  • Previous experience in customer-facing roles is desirable but not essential

The Role Itself

You will be part of a friendly team in our bustling Manchester store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
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