Sales Advisor – Leicester

Whittard Trading Ltd; Leicester; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a dynamic team at a forward-thinking company dedicated to enhancing the tea and coffee experience. This role offers a unique opportunity to engage with customers, share your passion for premium products, and contribute to a vibrant store environment. As a key player in ensuring exceptional service, you'll help foster repeat visits and enjoy ongoing incentives. If you're enthusiastic about customer service and teamwork, this position is perfect for you!

Benefits

Individual Rewards

Team Benefits

Qualifications

• Ability to work effectively in a team and engage customers.
• Commitment to personal growth and excellence in service.

Responsibilities

• Provide world-class customer service and achieve sales targets.
• Manage operations including stock handling and till operation.

Skills

Customer Service

Team Collaboration

Sales Target Achievement

Product Knowledge

Education

Previous Customer-Facing Experience

Job description

We're looking for enthusiastic individuals to join our Leicester store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we've been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!

Please note this role is required to work a minimum of 4 hours a week.

Responsibilities:

1. Providing world-class customer service.
2. Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
3. Consistently achieving daily sales targets.
4. Collaborating closely with your team to foster excellent working relationships.
5. Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
6. Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
7. Leading in-store and on-street tastings to elevate the Whittard product experience.

Qualifications:

• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential.

The Role:

You will be part of a friendly team in our bustling Leicester store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.