Sales Advisor – EE Contact Centre, Merthyr

EE; Merthyr Tydfil; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

24/7 GP appointments

Free parking

EE product discounts

Job summary

EE Merthyr Tydfil contact centre is recruiting for a Sales Advisor role in a vibrant team. You will handle incoming calls from EE customers, guiding them to the best phone and broadband deals and helping them explore EE products.

Your listening and communication skills will be key to understanding needs and recommending suitable options. You’ll operate in a target-driven environment with uncapped commission and attractive benefits, including healthcare and flexible leave.

Qualifications

• Excellent listening and verbal communication required.
• Fluent spoken English and confident phone manner.
• Customer-focused with ability to match products to needs.

Responsibilities

• Take incoming calls from existing EE customers and help them find the best deals on phones and broadband.
• Navigate the different tech products EE sells and explain options to customers.
• Aim to hit targets by understanding customer needs and offering suitable solutions.

Skills

Customer service

Active listening

Fluent speaking

Job description

EE Merthyr Tydfil contact centre is recruiting for a Sales Advisor role in a vibrant team. You will handle incoming calls from EE customers, guiding them to the best phone and broadband deals and helping them explore EE products.

Your listening and communication skills will be key to understanding needs and recommending suitable options. You’ll operate in a target-driven environment with uncapped commission and attractive benefits, including healthcare and flexible leave.