Sales Advisor - Chingford/Chigwell

Scrivens-Opticians-; Chigwell; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Full training and support from day one

Staff discounts on optical and hearing

Welcoming team and family-run culture

Career pathways

Annual leave

Job summary

Scrivens Opticians & Hearing Care in the United Kingdom is seeking a Sales Advisor to greet customers and help them choose products and services that improve their lives. You will work full-time across Chingford and Chigwell branches, delivering friendly, expert service in a fast-paced retail environment.

This role requires a customer-focused approach and the ability to learn quickly. We offer full training, opportunities to progress, staff discounts on optical and hearing products, a welcoming

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience preferred but not essential.
• Ability to work both in a team and independently.
• Willingness to learn and grow in a supportive environment.
• Basic IT skills and good attention to detail.

Responsibilities

• Greet customers warmly and professionally.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming and well presented.
• Collaborate with Optometrists and Hearing Aid Audiologists to ensure a seamless customer journey.

Skills

Customer service

Retail experience

Communication skills

Team player

Job description

About the role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

This vacancy is for full time between Chingford and Chigwell branches.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What we’re looking for

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What we offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)