Sales Advisor - Bedminster

Scrivens Opticians & Hearing Care; West of England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Full training

Staff discounts

Family-run culture

Career pathways

Generous leave & holidays

Job summary

Scrivens Opticians & Hearing Care in the West of England is seeking a Sales Advisor to be the first point of contact for customers, helping them feel welcome and understood as they choose optical and hearing products.

The role offers full training, career development opportunities, staff discounts, and a supportive family-run culture, with a focus on delivering a seamless customer journey in-branch.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience preferred but not essential.
• Able to work in a team and independently.
• Basic IT skills and attention to detail.

Responsibilities

• Greet customers warmly and professionally.
• Assist customers in selecting optical and hearing products.
• Provide advice on frames, lenses, and hearing care.
• Process sales and bookings in-branch systems.
• Support stock management and merchandising.
• Keep store clean and welcoming.
• Collaborate with optometrists, audiologists, and branch team.

Skills

Customer service

Communication

Teamwork

IT literacy

Tools

POS systems

Job description

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What We’re Looking For

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)