Customer-First Optics & Hearing Sales Advisor

Scrivens Opticians & Hearing Care

England

On-site

Full time

14 days+

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Benefits offered by this job

Competitive salary

Full training and support

Staff discounts

Generous annual leave

Job summary

A leading optical services provider in the United Kingdom is seeking a Sales Advisor to deliver friendly and expert service as the first point of contact for customers. You will assist customers with optical and hearing products, process sales, and maintain a welcoming store environment. The ideal candidate will have strong communication skills and a friendly attitude. This role offers competitive salaries, training, and career progression opportunities within a supportive, family-run team.

Qualifications

Friendly and approachable attitude.
Basic IT skills required.
Ability to work as part of a team and independently.

Responsibilities

Greet customers warmly and professionally.
Assist customers in selecting products.
Provide advice on frames, lenses, and hearing care.
Process sales using in-branch systems.
Support stock management.
Maintain a clean and welcoming store.

Skills

Strong communication skills

Friendly attitude

Attention to detail

Job description

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

Greet customers with warmth and professionalism
Assist customers in selecting optical and hearing products
Provide clear, helpful advice on frame styles, lenses, and hearing care
Process sales and bookings using in-branch systems
Support stock management and merchandising
Keep the store clean, welcoming, and well presented
Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What we’re looking for

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

This vacancy is for a part time role, 2 days per week between Monday and Saturday.

What We Offer