Sales Advisor 30h

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An innovative retail brand is seeking a Sales Advisor to enhance customer experiences in a vibrant store environment. In this part-time role, you will greet customers, assist them with their shopping journey, and ensure a welcoming atmosphere. Your proactive approach will help create memorable moments, while your interest in fashion will guide customers in making the best choices. Join a diverse team dedicated to delivering exceptional service and enjoy benefits like a generous staff discount. This is a fantastic opportunity to grow within a supportive and inclusive workplace.

Benefits

25% Staff Discount

Development Opportunities

Incentive Program

Qualifications

• Customer-focused with a genuine interest in enhancing the shopping experience.
• Proactive and communicative, willing to learn and adapt.

Responsibilities

• Provide high-level service and assist customers throughout the shop.
• Process deliveries, replenish stock, and merchandise garments.

Skills

Customer Service

Communication

Proactivity

Interest in Fashion

Team Collaboration

Education

Good English Language Skills

Job description

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Job Description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You will have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, with your team, you'll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive, and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive, and supportive of others
• You have good English language skills

Additional Information

This is a part-time position with a 30-hour weekly contract. Apply by sending your CV in English as soon as possible.

Benefits:

We offer attractive benefits with extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all H&M Group brands in stores and online. Additionally, employees are included in our H&M Incentive Program – HIP. More details about the program can be found on our website.

Inclusion & Diversity

At H&M Group, we are committed to creating inclusive, diverse, and equitable workplaces. Our teams should comprise individuals who share and combine their knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges, perceive possibilities, and relate to colleagues and customers globally. All diversity dimensions are considered in our recruitment process.