Sales Advisor 30h

H&M group; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Sales Advisor to be the friendly face of their brand. In this part-time role, you'll provide high-level service, assist customers, and enhance their shopping experience. Your proactive approach and genuine interest in fashion will help create welcoming moments that matter. Join a team that values collaboration and inclusivity while enjoying attractive benefits, including a generous staff discount and development opportunities. If you're passionate about customer service and fashion, this is the perfect opportunity for you!

Benefits

25% Staff Discount

H&M Incentive Program

Development Opportunities

Qualifications

• Customer-focused with a genuine interest in enhancing shopping experiences.
• Proactive in providing memorable service and improving processes.

Responsibilities

• Greet customers and assist them throughout their shopping journey.
• Process deliveries, replenish stock, and merchandise garments.

Skills

Customer Service

Proactive Approach

Communication Skills

Fashion Interest

Team Collaboration

Education

High School Diploma

Job description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You'll have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, with your team, you'll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
• Proactive; you use your initiative to provide customers with a memorable shopping experience.
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed.
• You listen to and show interest in others’ ideas and opinions.
• You’re honest and genuine in your approach.
• You are interested in fashion and trends.
• You are communicative, positive, and open-minded.
• You’re willing to learn and adapt.
• You’re collaborative, inclusive, and supportive of others.
• You have good English language skills.

Additional Information

This is a part-time position with a contract of 30 hours a week. Apply by sending your CV in English as soon as possible.

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re committed to creating and maintaining inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce positively impacts how we address challenges, what we perceive as possible, and how we relate to colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.